Our Happy Customer Guarantee
The Dapper Dames garments are carefully hand-made using the detailed measurements and body type information you have provided us. Here and there, we do find that minor alterations may be necessary.
However, if the garment does not fit you properly, we will check to ensure we accurately followed your measurement info submitted during the ordering process. If we feel we made a mistake, we will cover the cost of the alterations made by your local tailor up to $60.00 or make you a new garment if we feel it's warranted. This is up to our discretion.
We want you to be happy.
If your garment needs more than minor alterations to achieve a proper fit, take it to your local tailor. We will reimburse this expense up to $60.00. You must alter your garment within 7 days of receiving it, and provide us with an invoice detailing the alterations made and price. Please include contact information for the business which was used. On the rare occasion that alterations won't do, we will remake your garment. ** see below
**Just login to your DD account within 7 days of receiving your garment, open a customer support ticket, and describe the issue. We will contact you within 24 to 48 hours as to the best solution for your specific needs.